Malaquita InternationalProprietary technology solution
Lavé: technology to professionalize laundry operations
A platform connecting customers, laundries, branches, employees, drivers and administrators — without needing to build a proprietary app from scratch.
Value proposition
From order to delivery, all on one platform
Customers request laundry services from their phone, while laundries manage pricing, services, orders, pickups and deliveries from a centralized platform, with the ability to expand into new cities and countries.
Manageable services
Built for the full variety of a real laundry business
Washing, drying & ironing
Folding & dry cleaning
Per-pound, per-piece or express service
Pickup & delivery
Delicate & baby garments
Bedding, sheets & comforters
Towels & curtains by m²
Rugs by m²
Other configurable items
Features
What each user profile can do
Customers
- Sign-up, profile and address selection
- Pickup requests with date and time
- Selection of laundry, services and garments
- Preliminary order calculation and payment methods
- Wallet, coupons and order status tracking
- Home delivery or pickup, based on availability
Laundries
- Establishment and branch administration
- Service, pricing and coverage zone configuration
- Order, customer and employee management
- Coupons, promotions and financial reports
Employees
- Receiving and verifying garments
- Sorting and quality control
- Updating process stages
Drivers
- Assigned pickups and deliveries
- Pickup and delivery confirmation
- Route management and communication with support
Order lifecycle
Order statuses
| Stage | Description |
|---|---|
| Requested / Confirmed | The customer places the request and the laundry confirms it. |
| Pickup assigned / Picked up | A driver collects the garment at the given address. |
| Received at laundry / In process | The garment enters the internal workflow. |
| Quality control / Ready | The result is checked before delivery. |
| In transit / Delivered | The order is transported and delivered to the customer. |
| Cancelled / With incident | Exception statuses for special cases. |
Benefits
Why digitize your laundry with Lavé
Greater operational control
Full visibility of the process, from pickup to delivery.
Professional experience
Real-time tracking for the end customer.
Territorial expansion
Adaptation of currency, language, zones and operating rules.
Business model
Ready for licensing and expansion
Lavé is available for licensing, franchising or territorial expansion, with country-specific configuration, onboarding of business partners and support throughout implementation.
[VALIDATE COMMERCIAL INFORMATION] — pricing and available territories are confirmed directly with the Malaquita International team.